What Is The Return Policy?

You can return items within 30 calendar days of receiving them. Return shipping costs are the buyer’s responsibility. Approved refunds will be issued to your original payment method. For more information, please review our Return Policy

Are There Exceptions To The Return Policy?

Yes, Partial refunds may be issued for items that: Show signs of use. Are not in their original condition. Are damaged or missing parts (not caused by us). Are returned more than 30 days after delivery. For complete details, refer to our Return Policy

4.7/5 Based on 5100+ Reviews

Helene | Soft Fleece Jacket

Name: Helene | Soft Fleece Jacket
Brand: Susan & Julie London
Price: 39.95 GBP
Availability: InStock

£37.95 £79.95

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Sale Update: This style is proving very popular. Click ADD TO BAG to check if it's still available in your size – if it adds, it's yours to keep.

Cosy Fleece Jacket

Stay warm and stylish this season with our bestselling Helene Fleece Jacket. Designed for chilly British days, it envelops you in soft, teddy-warm fleece while offering a neat, feminine silhouette. The generous hood, ribbed cuffs, and full zip effectively block out the cold, while deep pockets keep your hands warm and essentials secure. Perfect for layering from autumn through spring!

Helene Cosy Fleece Jacket

Soft, breathable fleece: That feels gentle on the skin
Generous hood: With drawcord for extra warmth
Full zip and rib cuffs: For a tidy, snug finish
Deep pockets: For phone and keys

Get Yours Today with an 50% Discount!

Free Shipping in the UK
Your order will be shipped via Royal Mail, and you will receive a tracking number within one business day to monitor your delivery status. Shipping within the UK is completely free.

30-Day Money-Back Guarantee
We love our products and are confident that you will too! That’s why we offer a 30-day return policy. If you're not satisfied with your purchase for any reason, you can return or exchange it within 30 days.

With us you can pay securely by Credit Card.

An SSL (Secure Socket Layer) connection protects the digital transmission of your personal data, including credit card and account information. The protection of your data is our top priority. That is why we treat your data with the utmost confidentiality, do not pass it on to third parties and only use it for certain processes before we delete it.

Our Customers Say it Best

Margaret T.

Kept them all

The sizing is spot on and the quality is beautiful. I ordered three pieces and kept them all – that never happens!

Christine H.

Everyone noticed

Wore my new coat to lunch and everyone asked where it was from. Gorgeous quality at such a fair price.

Janet L.

So many compliments

I get more compliments wearing Susan & Julie than anything else. Classic styles that make me feel special. Stocking up!

Sandra M.

Fits my life

At my age, I refuse to choose between looking nice and feeling comfortable. These pieces give me both. Ordering more!

Patricia D.

Felt looked after

Personal, helpful service and beautifully wrapped parcels. This is how shopping should feel. Already placed my third order!

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30-Day Money-Back Guarantee

We love our products and we’re confident you will too. That’s why we offer a 30-Day Money-Back Guarantee. If your item doesn’t meet your expectations, simply return it for a full refund.

FAQs

Once your order is confirmed, you will receive an email with your order number. To track your order, simply visit our tracking page and enter your order number or email address.

You can return items within 30 calendar days of receiving them.

Return shipping costs are the buyer’s responsibility.
Approved refunds will be issued to your original payment method.

For more information, please review our Return Policy

If you experience any issues or have questions, visit our Contact Page to connect with our support team. We’re here to assist you promptly.

Orders are typically processed within 3 business days after being placed.

Yes, Partial refunds may be issued for items that:

Show signs of use.
Are not in their original condition.
Are damaged or missing parts (not caused by us).
Are returned more than 30 days after delivery.

For complete details, refer to our Return Policy

Free Shipping on all Orders

Enjoy only today free shipping across the UK on us! Find something you love, and we will cover the shipping.

30-Day Money Back Guarantee

At Susan & Julie London, We believe in your satisfaction. Enjoy our 30-Day return policy for peace of mind!

24/7 customer support

We are here for you 24/7 — providing customer service whenever you need it.

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Helene | Soft Fleece Jacket

Our Customers Say it Best

Kept them all

Everyone noticed

So many compliments

Fits my life

Felt looked after

Pair - up to 25% Extra Off

Free Shipping on all Orders

30-Day Money Back Guarantee

24/7 customer support